Frequently asked questions
FAQ
Frequently asked questions
Are there company packages for businesses?
Yes. Companies can request individual packages for long-term rental, van fleets and premium vehicles.
Which documents do companies need?
For business enquiries we usually need company details, contact person, desired vehicle class, rental period and expected mileage.
Is there a purchase option after the rental?
A purchase option can be discussed individually depending on the vehicle, rental duration and commercial setup.
Can I change the rental duration or mileage package?
Yes. Rental duration and mileage packages can be adjusted by arrangement before or during the rental, depending on availability and contract status.
Are international trips possible with the rental car?
Trips abroad must be clarified and approved in advance. The allowed countries and conditions depend on the vehicle and insurance setup.
What are the benefits of long-term rental?
Long-term rental offers predictable monthly costs, flexible terms, serviced vehicles and personal support without having to buy a vehicle.
Can I book a rental car as a long-term rental?
Yes. Many vehicles can be requested for long-term rental. For longer periods, Car4Life prepares an individual offer.
What happens if I have an accident or a problem with the car?
Contact Car4Life immediately. The team coordinates the next steps, documentation, roadside assistance or replacement mobility if needed.
Which additional services can I book?
Depending on the vehicle and request, extras such as additional mileage, delivery, pickup, child seats or special arrangements can be clarified individually.
Which cleaning and safety guidelines apply at Car4Life?
Vehicles are prepared, cleaned and checked before handover. Any special cleaning or safety requirements should be agreed before the rental.
How do kilometres and extra kilometres work?
Each rental includes a defined mileage package. Additional kilometres are charged according to the selected vehicle or pricing profile.
What does the fuel policy mean?
The vehicle is handed over and returned with the agreed fuel level. Any difference may be charged according to the rental terms.
Are there additional fees I should know about?
Possible additional fees may include extra kilometres, late return, special cleaning, delivery, pickup or damage-related costs.
Which insurance options are available for rental vehicles?
Insurance conditions depend on the selected vehicle and rental setup. Deductible, deposit and optional arrangements are clarified before booking.
How do deposit and deductible work?
Deposit and deductible depend on the vehicle category and rental agreement. Car4Life communicates the exact amounts before confirmation.
What do I need to book a car with Car4Life?
You usually need a valid driving licence, identification, contact details and payment or deposit information. Additional requirements may apply by vehicle.
Which types of vehicles does Car4Life offer for rent?
Car4Life offers compact cars, estates, SUVs, vans, 9-seaters, sports cars, convertibles and premium vehicles depending on availability.
Which documents do I need?
For private rentals you usually need a valid driving licence and ID. For business rentals, company and billing details may also be required.
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